NUG, Inc. is a premier and vertically-integrated California cannabis company. From its patented cutting-edge technology, to its award-winning branded products and dedication to equity and community involvement, NUG’s leaders are pioneers and innovators in the cannabis industry, having established an industry wide standard for handcrafted, organic seed to sale cannabis cultivation and manufacturing. Founded in 2014, NUG continues to expand and diversify its portfolio, which includes world-class R&D, state-of-the-art cultivation, extraction, and distillation facilities, one of California’s largest wholesale cannabis distributors, and the new, unparalleled NUG retail store experience. Overview The NUG Live Resin vape line is crafted from premium flower frozen at the time of harvest. We then use our proprietary extraction methods to capture the full spectrum of naturally-occurring active compounds and preserve the pure flavors, aromas and effects of the live resin extract.

Refund Policy 100% Refund or Reshipment • We mess up or input the wrong address. 100% Reship or 50% Refund • If you have not received your shipment within 10 business days. 0% Refund • If you provide an invalid or wrong address! Please triple check! • If tracking says the order has been delivered! • If tracking says the order has been returned to sender! • If package can not be delivered because of fake address or if you put a random address in hopes of grabbing it the moment it lands. • If you are drop shipping. Note please follow shipping terms to avoid delivery issues. We recommend recording yourself opening the package and testing the product to further help your case. DO NOT ASK FOR TRACKING NUMBERS OR UPDATES. You will get a 100% reshipment or 50% refund if you have not received your package within 10 business days after being marked shipped. • For orders that are marked shipped please allow us 10 business days for it to arrive. • Orders with bad encryption or missing address info will be automatically canceled. (Please Put your address as shown below we copy and paste exactly how you provide to ensure if there is an error with your address it was not our mistake. Note if package is returned or delivered due to incorrect address or fake name we simply can not be held liable. We cant receive returned packages.) JOHN SMITH 1234 MAIN ST Apt# 1 (if applicable) City, St, 5Digit Zip You can track your order anytime by going to USPS.com selecting the Informed Delivery. Signup before You order or shortly after. Note: Informed delivery doesn't always show your package or sometimes its delayed for showing scans.